Strategy and execution challenges.

  • SaaS
  • Social Networking
  • Branding
  • Mobile Communications
  • Subscription Sales
  • Online Experience
  • SOA
  • Long Tail
  • Channel
  • SMB Fragmentation
  • Online Marketing
  • Partnering
  • Competition

Destination: success.

We'll help you get there.

Selling software isn’t what it used to be. But Mural understands the many challenges. And we know exactly how to conquer them and turn them into your advantages.

Think of us as your secret shortcut in the race — winner gets the customers.

Have a SaaS product? Thinking about one? Mural works with ISVs in all stages of the SaaS business - from strategy to execution.  Whether you need help defining your product, architecting for SaaS technology success, or evolving your sales and marketing approach, Mural can help.

Strategy

Mural has conducted over 300 executive SaaS business design sessions with some of the world’s foremost SaaS providers.  From that experience, we’ve identified 8 Key Success Factors for SaaS success. These KSFs form the foundation for all of our strategy services, including:

Assessment and Webinar Services>

From architecture and hosting to business and operations, Mural offers online self-assessment and guided tele-assessment and webinar services that can help you identify and overcome your SaaS challenges.

Business Design Sessions>

These 2-day, interactive sessions bring key stakeholders through the complete SaaS Key Success Factors for business and result in a highly tactical action plan for bridging identified gaps.

Creative Design Sessions>

You’ve got great software, but if the UI, brand and design don’t resonate with your customers, it will sit unused. Learn what the best performing SaaS customers do to ensure their creative sells software.

Architecture Design Sessions>

Multi-tenancy, security, scalability oh-my. Moving to SaaS isn’t as simple as buying a server. We can show you what it takes.

Execution

What makes Mural stand apart is that our consulting doesn’t end at the plan. We won’t leave you to figure it out alone; our experienced professionals will work alongside your team to execute and drive results.  Specific services include:

Channel Development>

Even if you build it, they might not come. Achieving volume through new channels can be key to SaaS success.

Product UI and Branding>

The right colors don’t make a brand. User interface, simplicity and coherence are critical to successful SaaS products - delivering a truly integrated online user experience.

Rapid Product Prototyping>

Have an idea but need a partner to get it up and running—with speed? Through our SCRUM-based development centers, we can transform napkin sketches into cash registers.

Tele-Sales and Tele-Marketing>

Customers may see your software online, but sometimes it takes a personal touch. Mural can evolve your sales and marketing teams to support a web-driven model.

Red Carpet Support>

Our experts can build the processes, define the tools, and even execute a ‘red carpet’ support solution to turn customers into raving fans.

Ordering and Provisioning Systems>

Online ordering is more than tacking some HTML onto a billing system. It’s a critical step in your sales process. And it’s much easier to preserve customers already in your ordering process than it is to find new customers.

If you are ready to evolve your software firm into a next generation SaaS software company, we’re ready to help make it happen.

Take our Self Assessment and see how you stack up on our Key Success Factors for ISVs.

Get Started...

Take the next step.

"Software as a Service spending is expected
to grow 21% annually
to reach $10.7 billion
in 2009."

IDC, CIO Today, 9/18/2006

Who we've helped:

Microsoft

BT

CSC

Qwest

Fasthosts